The complete process from first visit through first-year connection. Designed for small churches with no full-time assimilation staff, this guide covers every step: first-visitor follow-up procedure (within 48 hours), newcomer welcome packet checklist, buddy/mentor assignment guide with commitment card, Sunday morning hospitality team roles and training, 90-day check-in conversation guide with specific questions, first-year milestone celebrations, and how to handle the person who visits twice and disappears.
What’s Included:
• First Visit Protocol — Greeter training checklist and visitor information card template
• 48-Hour Follow-Up — Complete phone script, voicemail template, and tracking log
• Welcome Packet Checklist — 10-item assembly list with sample pastor welcome note
• Buddy System — Selection criteria, commitment card, and 90-day contact schedule
• 90-Day Check-In — One-on-one meeting questions and new member tracking sheet
• First-Year Milestones — 30-day, 6-month, and 1-year celebration ideas
